AGREEMENT TO LIMIT LIABILITY

By purchasing admission to RonMin MTÜ, registration code 80620449 (hereinafter “Ronimisministeerium”) climbing centre, training, competitions or any other event organised by the Service Provider, you confirm and agree to the following:

  1. You understand that climbing is a dangerous sport that can lead to falls, injuries, damage to property or even death. You understand that the risks associated with climbing occur regardless of the level of experience, physical fitness or caution of the participant and can affect climbers, belayers and spectators. You confirm that you have read the description of the risks associated with climbing activities.
  2. You confirm that your state of health (both physical and mental) allows you to safely participate in climbing activities and that you are responsible for not participating in activities when ill, injured or in any other condition that could increase the risk of accident or injury.
  3. You acknowledge that you have read, understand and agree to be bound by the current Ronimisministeerium General Rules, Safety Rules and Cancellation Policy, understand their content and accept to follow them.
  4. You confirm that you have completed all the necessary training and have the knowledge, skills and certifications required to safely perform a particular climbing style or belay.
  5. You confirm that you act at your own risk and that you are fully responsible for the condition and compliance of your personal climbing equipment. You will also ensure before use that any climbing equipment provided by Ronimisministeerium or a third party is in good condition.
  6. You acknowledge that you are responsible for the consequences of your actions and inactions, including any damage you may cause to yourself, others or property. Among other things, you are responsible for accidents and damages caused by your negligence, overestimation of your skills or physical abilities, or taking risks beyond your abilities.
  7. You agree to indemnify Ronimisministeerium against any loss or damage caused to you, unless the loss or damage is caused by the gross negligence or willful misconduct of Ronimisministeerium. In no event will Ronimisministeerium be liable to the maximum extent permitted by law for any loss of income, indirect or consequential loss or damage, caused by activity or inactivity of other participants, spectators or third parties.
  8. Ronimisministeerium has the right to suspend or terminate your participation in climbing activities at any time if you violate or fail to comply with Ronimisministeerium rules or safety regulations.
  9. You acknowledge that by purchasing an Access for another person, you warrant and represent that such person has read and agrees to the terms of this Agreement.
  10. You acknowledge that by purchasing a ticket for a minor, you warrant and represent that the minor’s parent or legal guardian has read and agrees to the terms of this Agreement and to its application to the minor. The parent or legal guardian assumes responsibility for the acts and inactivity of the minor and for compliance with the rights and obligations under this Agreement.

RONIMISMINISTEERIUM GENERAL RULES, SAFETY RULES AND CANCELLATION POLICY

GENERAL RULES

  1. By purchasing a Ticket, the Ticket Purchaser (hereinafter referred to as the Customer) confirms that he/she is familiar with Ronimisministeerium general and safety rules and confirms that he/she accepts responsibility for his/her activities and well-being in while visiting Ronimisministeerium gyms.

  2. Ronimisministeerium access code/right (hereinafter the Ticket) is personal, i.e. the Customer is not allowed to give his/her Ticket to third parties or to allow third parties to enter the climbing gym, unless the third party does not use the services of the gym (hereinafter the Ticket Sharing).

  3. Use of the gym services is considered to be climbing on the climbing walls or using other sports services provided by Ronimisministeerium (training area equipment, slackline, etc.).

  4. In the event of a Ticket Sharing, Ronimisministeerium has the right to impose a contractual penalty of up to €100 per violation or to cancel the Ticket of the offending Customer without refund.

  5. Ronimisministeerium Monthly Passes entitle the Customer to visit one Ronimisministeerium gym once per day. Leaving the gym and re-entering the same gym is permitted during the visit.

  6. Ronimisministeerium is allowed to use the climbing gym for events, even if this entails a temporary change in the opening hours of the climbing gym and/or other restrictions in the use of the climbing gym. Ronimisministeerium will inform the Customer of the events a reasonable time in advance by publishing the information on the Ministry of Climbing's social media channels and/or website. The Customer must tolerate the inconvenience caused by these events without complaint.

  7. Ronimisministeerium has the right to give claims against the Client, in whole or in part, without the Client's prior consent, to any person, including debt collection agencies and/or other instances offering debt collection services.

SAFETY RULES

  1. It is forbidden to run at the climbing gym excluding during training sessions and/or if instructed so by a Ronimisministeerium instructor.

  2. When moving around the climbing area and climbing on the wall, make sure that you do not move under a climber or climb above another person.

  3. When starting to climb, the safety of the climbing area must be checked, i.e. there must be no other persons or objects in the fall zone and no other climbers above the climber or to the sides within arm's reach.

  4. It is forbidden to bring food and drink into the area of the cushion mats. Customer must wash hands before going on the wall.

  5. Earrings, loose (away from the body) wristbands and necklaces must be removed before going on the wall.

  6. In the event of dangerous behaviour, Ronimisministeerium reserves the right to end the Customer's visit without refund.

Rope Climbing Gym

  1. Unattended independent climbing at Ronimisministeerium rope climbing gym is only allowed for holders of a belayer card. Ronimisministeerium accepts and entitles holders of all International Federation of Sports Climbing Member States' belayer cards to climb independently. Holders of an Estonian Climbing Association belayer card and other Customers added to Ronimisministeerium belayer card database are granted the privilege of accessing the gym outside of the administrator's working hours.
  2. A climber without a belayer card may climb using autobelay devices or in toprope belay with a belayer who has a belayer card.
  3. At the rope gym only belay devices with an assisted braking mechanism are permitted, except. when directly supervised by a trainer. A list of accepted belay devices can be found here.
  4. It is strictly forbidden to belay without a valid belayer card. In the event of a breach of the ban, Ronimisministeerium has the right to impose a fine of up to €100 both to the climber or to or to cancel the offending Client's Ticket without refund.
  5. Only a) holders of an Estonian Climbing Association belayer card and b) climbers whose foreign belayer card has been previously been registered in Ronimisministeerium belayer card database are allowed to enter the rope climbing gym outside the administrator's regular working hours.

Bouldering gyms

  1. Cushioning mats are used at the gyms to reduce risks, but they do not completely eliminate the risk of injury or accident caused by a fallf. To mitigate the risks, Ronimisministeerium recommends climbing down instead of jumping down. Ronimisministeerium shall not be liable to the Customer for the consequences of not following this recommendation.

CANCELLATION POLICY

WITHDRAWAL FROM THE CONTRACT AND TERMS FOR THE REFUND OF TICKETS
Since the Ronimisministeerium online store sells digital ticket products and leisure services, the buyer’s right of withdrawal depends on the type of ticket purchased and the nature of the service, in accordance with the Law of Obligations Act (VÕS) of the Republic of Estonia.
1. Open-validity tickets, monthly passes, and gift cards
For tickets purchased from the online store where the start date of use is not fixed at the time of purchase (e.g., 10-visit passes, monthly passes with a flexible start date, and gift cards), a statutory 14-day right of withdrawal< 2 > applies, starting from the moment of purchase.
  • Unused tickets:< 2 > If a ticket or gift card has not been used at all within 14 days, 100% of the amount paid will be refunded to the purchaser.
  • Partially used tickets: < 2 > Using a ticket within the 14-day period does not terminate the right of withdrawal; however, Ronimisministeerium reserves the right to charge a fee for the service already provided. In the event of withdrawal, the calculation is based on the purchase price of the ticket product in the online store, from which the value of the service already used—determined according to the product type—is deducted.
Important note regarding calculations:< 2 > For all calculations below, the price of a single-trip or daily ticket is based on the specific customer group tariff< 4 > (e.g., adult, pupil, student, etc.) applicable to the individual purchaser at the time the ticket was originally bought.
Rules and examples for calculating the refundable amount:
10-time card
The refundable amount is calculated by deducting from the card’s purchase price the number of entries made, multiplied by the price of a single-entry ticket for the same customer group.
  • Example (Adult 10-visit pass): < 2 > A customer purchases an adult 10-visit pass from the online store for €90. A single-visit adult ticket costs €11 in the online store. The customer uses the pass twice within 14 days and decides to withdraw from the contract.
  • Refundable amount:< 2 > €90 (purchase price) − (2 entries × €11 single-entry ticket) = €90 − €22 = €68
Monthly card
Since a monthly pass grants the right to both unlimited visits and access over a specific time period, the client shall be refunded the smaller amount< 2 > resulting from the following two calculations:
  1. Visit-based calculation: < 2 > Price of a monthly pass minus (number of single visits × price of a single-entry ticket for the respective customer group).
  2. Calculation based on time value: < 2 > The price of the monthly pass minus the value of the days used (where the value of one day is the price of the monthly pass divided by 30, multiplied by the number of days from the activation of the pass until the submission of the withdrawal request).
  • Example (Adult monthly pass priced at €65):< 2 > The price of an adult monthly pass is €65. A single-entry ticket costs €11. The value per day is €65 / 30 days = €2.17/day. The customer activates the pass, uses it over a period of 5 days (during which they make 2 visits), and then submits a withdrawal request.
    • Calculation 1 (visits):< 2 > €65 − (2 visits × €11) = €65 − €22 = €43< 4 >
    • Calculation 2 (days):< 2 > €65 − (5 days × €2.17) = €65 − €10.85 = €54.15< 4 >
  • Refunded sum: 43 €
Note: If the value of the entries made or days used exceeds the initial purchase price of the card, the refundable amount is €0.
2. Special Terms and Conditions of Ronimisministeerium for Guided Climbing for Groups and Courses
Pursuant to the Law of Obligations Act (Section 53, subsection 4, clause 10), the statutory 14-day right of withdrawal does not apply to leisure services if the service is to be provided on a specific date or within a specific period (e.g., courses, training sessions, birthday parties, and corporate events scheduled for a particular date).
Nevertheless, Ronimisministeerium offers more flexible terms:
  • Please confirm your bookings at least 7 days in advance. Bookings are confirmed upon receipt of a €69 prepayment.
  • In the event of a session cancellation, we will refund the prepayment in full, provided the cancellation is made at least 7 days before the booking.
  • If a cancellation is made less than 7 days before the event, we will refund the prepayment in the form of a gift card, after deducting cancellation fees.
  • For cancellations made within the last 7 days, an administrative fee of €9 applies. Additionally, if the instructor assigned to a booking is cancelled, an extra €20 is added to the cancellation fee.

Example: In the event of a cancellation for a group of up to 10 climbers, a cancellation fee of €20 for one instructor applies, plus an administrative fee of €9, for a total of €29. You may request a gift card from Ronimisministeerium with a value of up to €40.

For cancellations of a group of more than 10 climbers, the cancellation fee for two instructors will be charged, plus our administration fees, for a total of €49. You can apply for a €20 Ronimisministeerium gift voucher.

For cancellations of a group of more than 20 climbers, the cancellation fee for three instructors will be charged, plus our administration fees, for a total of €69. It is not possible to request a gift voucher as the advance payment has been consumed in this case.

If the size of your group decreases, you may change your booking package up to 3 days before your event. In accordance with the cancellation policy, if a booking is modified within the final seven days, a €20 instructor cancellation fee* will be added to the final package price (provided that the change in the package also results in a change to the number of instructors required). If your group size changes within the final 3 days, it is no longer possible to modify the package, and the full, originally agreed-upon package price must be paid.

Instructor cancellation fees will apply to your revised packages if changes occur between 3 and 7 days prior to your booking and group sizes are reduced either from more than 20 participants to less than 20 participants or from more than 10 participants to less than 10 participants.

3. General restrictions and deadlines
  • After 14 calendar days have passed since the purchase of open-dated ticket products, the statutory right of withdrawal (without providing a reason) expires, and Ronimisministeerium will neither buy back nor provide a refund for the tickets.
  • The right of withdrawal terminates immediately and completely if the ticket has been fully used (e.g., a single-entry pass has been registered at the checkout and the service has been fully provided) before the expiry of the 14-day period.
4. How to submit refund request?
To exercise the right of withdrawal (or to cancel an event under the special terms and conditions of Ronimisministeerium), please send a request in free-form text to the email address tallinn@ronimisministeerium.ee< 2 >.
Write in the request the following:
  1. Name of the customer and contact details;
  2. Order number or invoice number;
  3. The time of the cancelled event or the unique code of the ticket/gift card being returned.
Valid refunds (monetary reimbursements) will be paid out without delay, but no later than 14 days< 2 > from the receipt of the request. The funds will be returned to the same bank account from which the purchase was paid for. Refunds in the form of a gift card will be sent to the customer's email address.

I confirm that I have carefully read Ronimisministeerium General and Safety Rules and the Cancellation Policy and understand all the rules, their content and their importance and that I accept and comply with these terms and conditions.

DESCRIPTION OF THE RISKS ASSOCIATED WITH CLIMBING ACTIVITIES

  1. General provisions
    1. The climber understands the Estonian Climbing Association'äs warning that climbing is an activity that can result in injury or death. Persons participating in this activity must be aware of and accept these risks and be responsible for their actions or inactions and their consequences.
    2. Climbing involves dangerous situations and there is a high likelihood that these dangerous situations could cause serious damage to health or property.
    3. The Service Provider and its representatives have the right to remove the Customer if they notice a risk to the Customer's health or the health of third parties, or if the Customer does not comply with the Service Provider's conditions or instructions.
    4. The fall zone is under a climber. Do not move into the fall zone of another climber before or during the climb.
    5. When belaying, make sure that there are no people or other obstacles or objects in the Climber's fall zone.
    6. Climbing and belaying are not to be done barefoot for hygiene reasons. In addition, when belaying barefoot, the climber may injure his toes or leg and as a consequence the belaying action may be interrupted and the Climber may fall.
    7. Inhaled chalk dust can be a problem in the climbing hall. The climber should use liquid chalk or a chalk ball. If loose chalk is used, the chalk bag should be kept closed immediately after use.
    8. A climber is only allowed to belay one other climber and only if he/she has been granted such a right by the gym or if he/she has an a belayer card corresponding to the type of climbing: toip-rope card (green) or lead climbing card (red).
    9. Climbers must remove jewellery before climbing, rings and watches are particularly dangerous for climbers. Loose long hair must be tied up.
    10. When climbing, pockets must be empty. Items in pockets can injure the climber or other climbers.
    11. Climbing while intoxicated by alcohol, drugs and all kinds of intoxicating substances is strictly forbidden.
    12. Keep your children safe. Children must be under the constant supervision of a parent or guardian. It is dangerous to run and play at a climbing gym - other climbers could fall from height at any moment.
  2. Dangers of bouldering and climber's responsibilities
    1. Bouldering takes place without rope protection, which means the risk of falling and sustaining injuries is very high — even from low heights.
    2. Landing area. Cushioning mats are landing zones, not safety zones. Sitting on the mats or near the landing zone is dangerous for both the person sitting and the climber.
    3. When on the cushioning mats and elsewhere in the climbing area, look up and watch for climbers. Climbers concentrate on the climbing activity and the climbing wall and do not observe the landing area. A climber may fall on a person in the landing area injuring both or one of them.
    4. Do not leave objects such as a water bottle, phone, brushes, chalk bag, etc. in the landing area. Landing on them can injure the climber.
    5. Route. Before climbing, make sure that there are no other climbers on the route or on the route crossing the your route.
    6. Descent. If possible, climb down in a controlled manner using dedicated down climb holds or all available holds. If climbing down is not possible, jump down in a controlled manner - knees and arms bent and, if necessary, roll on the mat. Landing with straight legs and/or arms is risky.
    7. Communication. During busy times, interact with others so everyone has a chance to climb.
  1. Dangers of rope climbing and climber's responsibilities
    1. When on rope belay, there are hazards from falls, rope friction, possible belaying errors and improper use or breakage of equipment.
    2. Rope-secured climbing is permitted only under the supervision of the service provider’s qualified personnel, following the successful completion of a compliance check conducted by them, or—if accepted by the service provider—via top-rope climbing (provided the climber holds a Climbing Association ‘Green Card’) or lead climbing (provided the climber holds a ‘Red Card’).
    3. All climbing equipment used on the wall, including ropes, harnesses, belays and carabiners, must be UIAA/CE/EN marked and the use of the equipment must be in accordance with the manufacturer's instructions. If the climber notices any defects in his or her own equipment or in the equipment provided by the gym, or if he or she has any doubts as to whether it complies with the UIAA/CE/EN marking, the service provider must be informed.
    4. Before climbing, a cross-check must be made between the climber and the belayer, during which both the climber and the belayer check the correct use of each other's equipment throughout the safety chain.
    5. The climber and the belayer must make sure that the equipment they are using is not damaged or otherwise unsuitable for climbing before they start climbing.
    6. Before you start climbing on top-rope, make sure that the rope runs through the top anchor carabiners.
    7. Climbing on the climbing wall is permitted only with rope protection; climbing without a rope—i.e., solo climbing—higher than 1.5 m above the floor surface is prohibited.
    8. Climbing on the same line with other climbers (i.e. on top of or underneath another climber) is prohibited.
    9. The safety rope must be attached directly to the climbing harness—specifically to the designated tie-in loop(s)—using a figure-eight knot and a backup knot, or, in the case of top-roping, using a carabiner.
    10. When climbing, the climbber may touch with hands and feet only the climbing holds, volumes and the climbing wall itself.
    11. While climbing, you must not grab or apply weight—with your hands or feet—to the metal structures on the wall, belay anchors, carabiners, slings connecting the carabiners, or the bolt holes in the wall. Fingers can get caught in these, which could lead to injury in the event of a fall.
    12. When climbing, it is forbidden to climb higher than hip height of the top anchor.
    13. The climber’s body weight may exceed the belayer’s body weight by a maximum of 25%. If the weight difference is greater, belaying is permitted only if an appropriate additional weight is attached to the belayer’s harness or if a counterweight device bearing UIAA/CE/EN certification is used.
  1. Lead climbing - the risks and responsibilities of climbers
    1. Falling is the most obvious danger related to lead climbing.
    2. In the event of a fall, a climber can collide with a wall, his/her own belayer or another climber. A fall usually occurs when the climber reaches the limit of his or her ability to hold on to the wall or to make the necessary movement to move forward. A fall can also happen accidentally, for example when a hold rotates or becomes loose.
    3. Lead climbing is allowed under the supervision of an instructor accepted by the service provider, after successful completion of a lead climbing exam or if the climber already has a lead climbing card (red card) issued by Estonian Climbing Association.
    4. A cross-check must be carried out along the entire security chain before starting the climb.
    5. When lead climbing, the climber must clip all protection points in the correct orientation—meaning the rope should run from the wall side, through the carabiner, and outward—without skipping any protection points.
    6. A climber must not place their foot between the rope and the wall, as it could get caught during a fall, causing the climber to end up upside down and increasing the risk of injury.
    7. The climber must be aware of his/her position on the wall and the characteristics of the wall elements below him/her.
    8. The climber must avoid a pendulum to reduce the risk of falling.
    9. In the event of a fall, the climber must remain in an active position, arms and legs bent, and avoid pushing away from the wall as this will cause the climber to swing back towards the fall, which will result in a harder impact.
    10. The belayer must follow the Estonian Climbing Association's red card belayer techniques.
  1. Use of autobelay devices
    1. Autobelaydevices can be used by persons weighing between 12 kg and 140 kg.
    2. It is mandatory to pass the introductory training by the service provider before first use of autobelay devices.
    3. The autobelay device carabiner or carabiners to be attached on the climbers harness are located in the 'gate' of the autobelay device. The gate is located at the lower part of the autobelay device line, approximately 1,0 m above the ground.
    4. The climber must ensure that the automatic belay device carabiner(s) is (are) correctly attached to the harness' belay loop and that it (they) is (are) closed before starting the climb.
    5. After finishing climbing with an auto-belay, the auto-belay carabiner must be attached back to the "gate" of the auto-belay device.
    6. You must not climb with your hips higher than the auto-belay device, nor should you grab hold of its housing.
    7. It is not permitted to abruptly jump off the wall when climbing with an autobelay device as that may bouce the body of the device against the climbing wall.
  1. Participation of a minor
    1. The parent or guardian accepts full responsibility for the minor's participation and confirms that he or she is aware of all risks.
    2. For children under the age of 14, a parent or guardian is responsible and climbing is only allowed with the written consent of the parent or guardian.
    3. In the case of 14-18 year olds, a parent or guardian will be liable for their actions unless they can prove that they have done everything that could reasonably be expected to prevent harm.